Working Together for a Healthy Community

    More than 50 years ago, 256 volunteers began a successful campaign to build a hospital in our community. Today volunteers remain an integral part of NorthBay Healthcare. NorthBay Guild volunteers donate their time and talents working in our hospitals and clinics, raising funds to enhance programs and services, offering support to our community and giving our patients a little extra TLC.

    Our volunteer Guild is made up of individuals with a genuine desire to make a difference. We welcome you to join the legacy of this incredible group of people. Volunteers commit to a minimum of 100 hours of service per year. To help you find you perfect niche, please take a look at some of our volunteer opportunities:

    Hospital Services  

    Volunteers are vital to NorthBay Medical Center and VacaValley Hospital. The following service areas require a commitment of 3 to 4 hours a week on a regularly scheduled day. 

    Information Services: At VacaValley Hospital, volunteers greet patients and visitors, providing directions and assistance as well as setting the tone for the patients’ experience at the Hospital. Volunteers may also support other Hospital departments by rolling bandages or completing paperwork. If you enjoy being on the front lines and have a friendly disposition this might be the perfect place for you.

    Floor Host/Hostess: If you don’t like sitting in one place perhaps you should consider working on the floor. Volunteers offer directions, transport patients, move records and paperwork from one unit to another, deliver flowers, offer visitors coffee and even have the opportunity to do “care visits” with our patients. 

    Sometimes our babies a need a little extra attention too. You can receive additional training to become a “cuddler” in our Neonatal Intensive Care Unit (NICU) or nursery. 

    Emergency Department: The Emergency Departments are open 24-hours every day of the year and our volunteers in the emergency department provide assistance and support to patients’ families and hospital staff. Emergency Department volunteers are not involved in medical procedures, however, they may witness some difficult situations. Our Emergency Department Volunteers’ regular duties include stocking carts and shelves, making up exam rooms, transporting patients, moving records from one unit to another, and “care visits” with our patients and families.

    Clerical Support Volunteers: Many of our departments need extra hands to keep the workload flowing. Several departments can use a “Guy or Gal Friday” to keep things moving. Several of our non-clinical departments have expressed a desire for clerical support. If you would like to lend your talents, but are not sure the hospital is right for you perhaps working with one of our ancillary services is more to your liking. Some of the departments using volunteer support include: Public Relations, Administration, Finance, Patient Billing, and Information Services.


    Fund Raising

    Fundraising is one of the vital roles our Volunteers have taken on at NorthBay Healthcare. All of the funds raised by our volunteers go to support NorthBay services and programs. Our fundraising activities include operating gift and thrift shops as well as coordinating special in-house sales, quilt & craft sales, bake sales, penny wraps and hosting the most successful Golf Tournament in Solano County. As a Volunteer, you can be involved is as few or as many fundraising activities as you like. 

    Gift Shop Volunteers purchase, display and sell new gift items as well as flowers and candy in the gift shops at NorthBay Medical Center and VacaValley Hospital.   Our gift shops are run entirely by our Volunteers. No previous retail experience is necessary. If you enjoy shopping and public contact this may be the perfect opportunity for you. 

    Thrift Shop Volunteers get to experience “cheap thrills”. Our Thrift Shop is located in Vacaville and is operated entirely by Volunteers. From donation collection to displaying merchandise, thrift shop volunteers are involved in all aspects of the business. 

    Special In-House Sales Volunteers coordinate, promote and work at one-day sales held in our hospitals. If you cannot commit to a regular schedule this may be perfect for you. Our sale schedule is generally completed a year in advance so you can compare it to your calendar. 

    Special Events such the Annual Guild Golf and Tennis Classic continues to be one of the most successful golf tournaments in Solano County. Volunteers work on the planning, implementation, and wrap-up phases of this event. Volunteers are also needed for the Solano Wine and Food Jubilee, annual bake sales and penny wraps. 

    For more information please call the Volunteer Services Office at (707) 646-4212 or complete this brief form and we would be happy to contact you.


    Community Benefit 

    Volunteers are part of our NorthBay Family and join us when we are out and about in the community. Volunteers may take blood pressure, provide educational information and act as ambassadors for NorthBay Healthcare. Volunteers assist our marketing department with community programs such as Day for Women, Tribute to Seniors, Kid Fest, and a variety of local employer health fair events.  

    If you are outgoing, friendly and enjoy a fast paced day, this might be a wonderful way to share your time and talents.  


    College Student Volunteer Service

    NorthBay Healthcare offers college students who are interested in a health care career the opportunity to work in a hospital setting. Due to the length of time required to train and clear volunteers we cannot accept SUMMER ONLY students.  

    Customarily, students who plan to pursue a medical career find it more satisfying to work in the Emergency Departments or on the Hospital Floor. In these positions you can have as much patient contact as you choose. Due to the Fair Standards Labor Act, the duties of our volunteers are somewhat restricted. We cannot have a volunteer working side by side doing the same job as a paid employee. Volunteers will not assist in medical treatment in any way. Below is a brief description of the duties our volunteers perform. 







    Assist staff with non-medical tasks as needed



    Transport patients by wheelchair or gurney



    Transfer lab work in properly marked Biohazard plastic bags



    Run errands to other departments, i.e., Lab, Pharmacy, Radiology, Medical Records, etc.



    Comfort waiting patients and families



    Provide refreshments to waiting families as appropriate 



    Keep waiting area tidy and organized. Call for Environmental Services when appropriate.



    Cut and roll bias



    Restock supplies in vacant rooms



    Make patient charts, transfer packets and patient education hand-outs



    Fax medical records



    Assist staff with clerical tasks as requested



    Remove used but non-soiled sheets from gurneys and replace with clean linens. If the used linens are soiled, they are to be removed by staff. If there is a question as to whether or not linens are soiled, consult staff. Gloves are to be worn when handling any linens.



    Deliver newspapers, mail and flowers to patients



    Brew and provide complimentary coffee to visitors in all visitor lounges (coffee provided to patients with nursing approval only)



    Respond to overhead pages and performs requested tasks



    Provide general assistance to visitors and patients



    Greet and give directions to visitors



    Keep newspapers / magazines tidy in all waiting areas



    PM shift delivers nutrition snacks when requested


    Commitment of 100 hours per year

    Attend and complete volunteer orientation

    NO acrylic, silk wrap or other false nails

    Annual Membership in the NorthBay Guild $10 (non-refundable)

    Provide verification of 2 Step TB test completed within 1 year or $25 fee: TOTAL FEES $204 – Refundable after 100 hours of Service.


    PAW’s for HEALING  

    NorthBay welcomes Canine Assisted Therapy at our facilities. We work closely with the local PAW’s for Healing chapter to provide this service in our facilities. If you and your best friend are interested in being part of a team trained to work with patients, we would love to talk with you. 

    For more information please complete this brief form and we would be happy to contact you. Or use this link and go directly to  


    Alzheimer’s Services

    Alzheimer’s Resource Center volunteers staff the desk and offer up-to-date information about Alzheimer’s Disease, as well as listings of resources available in Solano County. The volunteers also conduct monthly support group meetings for caregivers of Alzheimer’s patients.  

    Adult Day Center volunteers assist the staff in our Vacaville center with all types of recreational activities for the patients. Activities might include baking cookies, watching videos, or making seasonal craft projects. Volunteers in this service area must also complete a Dept of Justice fingerprint clearance and additional training in working with people with Alzheimer’s and related dementias.

    Teen Volunteer 

    The Volunteer Guild has scholarships available for teen students beginning college who are interested in pursing a career in medicine. The applicant must have a minimum of 100 volunteer hours within the last two year period. Applications are taken in early spring. If you are interested in applying for a scholarship please download the following application(s): 

  • Elizabeth D. Balmer Teen Volunteer Scholarship 
  • Martha S. Orr Teen Volunteer Scholarship 
  • NorthBay Guild Teen Volunteer Scholarship 
  • Complete these applications and return to: 
    NorthBay Guild
    ATTN: Scholarship Committee
    1200 B. Gale Wilson Blvd.
    Fairfield, CA 94533

    NorthBay Hospice & Bereavement

    As a Hospice Volunteer, you become a vital member on the professional team who care for the terminally ill and provide support to their loved ones in their homes. Our volunteer program offers opportunities in patient care and non-patient care.

    Patient Care consists of companionship to patient, support and relief to family members and caretakers, helping with shopping, errands and light housekeeping.

    Bereavement volunteers provide continued support to family and friends after the death of a loved one with phone calls or visits and monthly mailings.

    Office Support consists of filing, copying, mailings, assembling packets, bagging supplies for patients, and assembling patient information packets.

    Special Events/Fundraising volunteers assist with the Tree Lighting Ceremony, Memorial Services, and Solano Wine and Food Jubilee.

    Volunteers are required to attend orientation and sessions training. Hours and training session are based upon your interest. Training sessions for Patient Care and Bereavement volunteers are offered two times a year. Office support, events and fundraising training sessions are ongoing throughout the year. If you are interested in volunteering, please contact Veronica Wertz, Hospice Volunteer/Bereavement Coordinator, at, (707) 646-3595.

    For more information please call the Volunteer Services Office at (707) 646-4212 or complete our brief Volunteer Application form and we would be happy to contact you.  Click here to download our Volunteer Application Form.