Close-up view of a NorthBay Healthcare logo inside our Administration Center. This is the health plans & insurance page.

Making your choice simple...

NorthBay Healthcare accepts a wide array of health plans so make sure NorthBay is included your health plan's network of contracted hospitals and physicians.

Western Health Advantage members who select NorthBay Medical Group doctors have a special benefit -- Urgent Care at home through ER Direct. Click here to learn more about this benefit.

Accepted Health Plans
Keep Your Plan, Change Your Doctor

Switching to NorthBay Healthcare is easy! If you are with a health plan that already contracts with us, simply call your health plan's customer service department at the number on the back of your health plan ID card and let them know what doctor you would like to change to and which medical group, NorthBay Healthcare. You can select any NorthBay Healthcare doctor. Follow these three simple steps:

  • View the health plans that are accepted by NorthBay Healthcare.
  • Find the doctor that is best for you by using our Physician Search Tool by name or specialty, and view video profiles.
  • Be sure to call our health plan specialist ( Kelly Rhoads-Poston at (707) 646-3280) or the doctor's office to confirm that s/he is accepting new patients and belongs to the health plan you've chosen.


Questions about your health plan and NorthBay?
Contact our health plan specialist, Kelly Rhoads-Poston at (707) 646-3280.