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Dear NorthBay Patient,

We are committed to helping you and your family stay healthy during the coronavirus outbreak and to keeping you up–to–date on resources available to you locally through NorthBay Healthcare and other community sources.

We are fortunate that so far the number of people in Solano County who are sick with coronavirus and requiring hospitalization has remained low, but rest assured your local health care community is prepared should we see an increase in the coming days.

To keep tabs on the number of cases locally, check the Solano County Health Department website which is updated daily. Please note that much of the recent uptick in cases is due to an increase in the number of tests performed. Nevertheless, testing capability locally remains limited and we continue to test only those at very high risk.

If you are experiencing symptoms and are concerned about COVID-19 you have several options:

  • Symptom checker — We suggest you start with our online symptom checker through Carbon Health.
  • Virtual visit urgent care — Depending on your symptoms, you may be directed to an online video visit, or an in-person visit with an urgent care provider.
  • If you are high risk, because you are over 65 or have a chronic medical condition, call your NorthBay provider for guidance at (707) 646–5500.

To protect our patients and staff, most office visits at NorthBay Medical Practices are being converted to a phone or video visit. If you have a medical concern, or need to connect with a provider for an ongoing condition, call your provider's office. Chances are your problem can be addressed with a video or phone visit. Please do not come to the office without a scheduled appointment.

We have set up a nurse assist line for our patients who need help accessing community resources such as food, prescriptions and transportation. If you need this type of help please call our nurses at (707) 646–5799.

On behalf of the entire NorthBay Healthcare family, I want to extend our gratitude to you for continuing to shelter–at–home, maintaining social distancing and doing your part to control the spread of COVID-19 in our community.

Stay safe,

Shanaz Khambatta, DO

Shanaz Khambatta, DO
Medical Director, NorthBay Center for Primary Care