COVID-19 Vaccine Questions and Answers for Center for Primary Care Patients »

A Message to Our NorthBay Healthcare Patients:

We are pleased to announce that, following state and county guidelines for vaccination distribution, we are now offering vaccinations to our NorthBay Center for Primary Care patients, age 65 and older. At the same time, we doing rigorous outreach to those 75 and older to ensure they are not missed.

Those eligible for the vaccine will receive an email, text message or call to schedule. We understand the 75+ population is less likely to use electronic channels – email and text messaging – we are making phone calls to them as well.

If you have not received any communication yet, please be patient. We are working to reach nearly 6,000 patients as soon as possible. Please do not call your provider, as we are not able to make appointments by phone nor on the patient portal at this time.

As long as the supply is consistent, we expect we will be able to vaccinate those with underlying health conditions in February. Vaccines for the general public should be available in the months that follow.  You can see the county’s tier system at https://bit.ly/3bHLY2t.

This page last updated 1/18/2021 – 4:57pm PST.


COVID-19 affects different people in different ways.
Infected people have had a wide range of symptoms reported — from no symptoms at all, to mild or severe illness.

What are the symptoms?

  • Sore throat
  • Cough
  • Sinus Congestion
  • Runny Nose
  • Vomiting
  • Wheezing
  • Loss of Smell ot Taste
  • Diarrhea
  • Shortness of Breath
  • Fever

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Getting care if you have symptoms:

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Call your NorthBay provider for guidance

Call 707-646-5500

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If you are high risk because you are over 65 or have a serious chronic condition...

Getting care if you have symptoms:

This invitation is intended for you only, please do not forward. You must bring a valid picture ID with you to your appointment.

Red vector icon of a hospital crossAvoid the emergency room unless you are suffering from more serious symptoms such as:

  • Trouble breathing or shortness of breath
  • Chest or abdominal pain or pressure
  • Sudden dizziness
  • Confusion
  • Severe or persistent vomiting
  • Symptoms that improve but then return with fever and a worse cough

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