Diligence makes NorthBay a safe place for your care

Diligence makes NorthBay a safe place for your care

Dr. Shanaz Khambatta, DO and Medical Director for Primary Care at NorthBay Healthcare, shares a message to our high-risk patients during COVID-19 to not delay their care and how NorthBay plans to keep them safe during this time. Clicking on this image will cause the video to appear in a pop-up window and play.

Shanaz Khambatta, DO | Medical Director, Primary Care

Greg Duncan, Vice President Facilities

Seth Kaufman, MD and Chief Medical Officer at NorthBay Healthcare, shares the steps NorthBay is taking to keep our patients safe. Clicking on this image will cause the video to appear in a pop-up window and play.

Seth Kaufman, MD | Chief Medical Officer
[Watch his Facebook chats here.]

We vow to help you and your family stay healthy

Our commitment to helping you and your family stay healthy during the coronavirus outbreak and to keeping you up-to-date on resources available is our top priority.

If you are experiencing serious symptoms such as chest pain, abdominal pain or signs of a stroke, do not delay seeking care. Our ERs are safe and prepared to handle emergencies. For many serious conditions, rapid treatment is critical and the consequences of putting off needed medical care are often irreversible.

To protect you, NorthBay Healthcare has implemented stringent safety measures:

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Super-cleaning our facilities

We’ve added extra staff to our specially trained disinfecting team to increase the frequency of cleanings and are using advanced disinfecting robotic technology and UV light that rapidly kills viruses and bacteria.

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Ample supply of protective equipment

Our supply chain team has secured an adequate supply of masks, gloves and face shields to meet current and future needs. Their efforts were aided by generous donations from local businesses, dentists and individuals.

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Face coverings are mandatory

You will find everyone — patients, staff and visitors — in our facilities wearing a face covering. Hand sanitizer is provided throughout all of our buildings.

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Restricting visitors at our hospitals and medical offices

A visitor policy that only allows exceptions on a case-by-case basis reduces traffic through our facilities.

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COVID-19 screening prior to your procedure

All patients undergoing non-emergency surgeries or procedures will receive screening several days prior to their scheduled procedure.

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Dedicated nursing unit

Patients diagnosed or suspected of having COVID-19 are cared for in a special nursing unit isolated from others in NorthBay Medical Center.

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Continuing telemedicine visits

We continue to schedule video and telephone visits for our medical group patients, as well as in-person care when that is a better option for patients.

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COVID-19 screening at Urgent Care

COVID-19 screening and testing is available, in addition to other urgent care services, at our centers in Fairfield and Vacaville.

NorthBay Medical Group

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