Larissa Hernandez Chartrand, MD
Internal Medicine
4.8 of 5 stars
287 Ratings, 97 ReviewsAges Seen
- Adult 18+
- Older Adult >65
Languages
- Spanish
- English
Gender
FemaleAbout
Professional Statement
Northbay Health Patient Stories
Mayo Clinic Partnership
Clinical Interests
Professional Memberships
Need Care Today?
New Patient Resources
Video
Locations
- NorthBay Health Primary Care - Green Valley
- 4520 Business Center Drive, Suite 200, Fairfield, CA 94534
- Get Directions
- phone: 707-646-5500
Expertise
Education
Mercy Hospital and Medical Center - Internal Medicine GME
Residency, Internal Medicine, 2014St Matthew's University - Grand Cayman
Medical Education, 2011Board Certifications
Internal Medicine
American Board of Internal Medicine, 2014Insurance
- Aetna HMO
- Anthem Blue Cross HMO (specialty referral only)
- Anthem MediBlue Access (PPO) Medicare Advantage
- Anthem MediBlue Dual Access (PPO D-SNP)(Medicare/Medi-Cal)
- Anthem Medical Local Preferred Provider Organization (LPPO). (Out-of-state Blue Cross/Blue Shield Medicare Advantage PPO)
- Anthem Medicare Preferred PPO Plan
- Blue Cross Blue Shield PPO
- Brand New Day Medicare Advantage Plan (specialty referral only)
- CalPERS: Anthem Blue Cross Traditional HMO
- CalPERS: PERS Platinum (PPO) and PERS Gold (PPO)
- CHAMPVA
- Compass Rose Plan
- Covered California: Anthem Blue Cross PPO
- Covered California: Blue Shield HMO
- Covered California: Western Health Advantage
- FEHB: Blue Cross Blue Shield PPO
- GEHA PPO Plans
- Health Smart POS
- Health Smart PPO
- Medi-Cal
- Medicare
- Partnership HealthPlan of CA (Currently not accepting new patients for Primary Care)
- TRICARE (includes TRICARE for Life)
- UnitedHealthcare AARP Medicare Advantage Choice (PPO)
- UnitedHealthcare AARP Medicare Advantage Focus (HMO-POS)
- UnitedHealthcare Employer Retiree Medicare Advantage Plan PPO
- UnitedHealthcare Medicare Advantage Assure (HMO)
- Western Health Advantage
- Western Health Advantage MyCare & MyCare Plus
Reviews
4.8 of 5 stars
287 Ratings, 97 ReviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- 5 out of 5 starsReviewed on 2/25/2024
Dr. Chartrand was very attentive and kind. She made me feel heard and I didn't feel rushed at all. I look forward to working with her in the future.
- 5 out of 5 starsReviewed on 2/25/2024
Love her, she's the best
- 5 out of 5 starsReviewed on 2/12/2024
She listens to her patients and is compassionate.
- 5 out of 5 starsReviewed on 2/11/2024
Dr. CHARTAND is an excellent professional and is distinguished by her human quality. God bless her.
- 5 out of 5 starsReviewed on 2/5/2024
Compassionate and professional
- 5 out of 5 starsReviewed on 2/4/2024
She was very good. That was my first appointment and she did outstanding for me.
- 5 out of 5 starsReviewed on 1/29/2024
Dr. Chartrand and her intern really listened and I felt heard. She is very respectful.
- 5 out of 5 starsReviewed on 1/29/2024
Excellent care from intake as new patient. Amazed that l was seen immediately and care was given to my needs by all medical staff. I look forward to Dr Chartrand care fir many years ahead.
- 5 out of 5 starsReviewed on 1/29/2024
I felt very satisfied with all the staff and the nurses who treated me in the best way, very well cared for and all very kind. I give you my most sincere God bless you and your entire family.
- 5 out of 5 starsReviewed on 1/29/2024
Excellent, my doctor Larissa Chartrand is an exceptional woman. I wouldn't give her a 100, doctor. May God bless me greatly and I always do to anyone who can recommend her, so excellent excellent excellent doctor. May God bless you greatly. Thank you, blessings.
- 4 out of 5 starsReviewed on 1/25/2024
She was not my regular doctor but I was impressed that she knew my medical history. Pleasant and knowledgeable.
- 5 out of 5 starsReviewed on 1/22/2024
My doctor cares about my health needs and concerns.
- 5 out of 5 starsReviewed on 1/18/2024
I like how they take care of me and are always attentive to every detail. I appreciate this a lot. Thank you very much.
- 5 out of 5 starsReviewed on 1/16/2024
Love my primary care doctor
- 5 out of 5 starsReviewed on 1/16/2024
I was extremely impressed how quickly I was seen and taken care of. From the moment I walked in the office. Every single person was kind, patience, and helpful.
- 5 out of 5 starsReviewed on 1/16/2024
I really like Dr. Chartrand. Based on my medical history, she already referred me to specialty doctors. She's kind, caring and thorough.
- 5 out of 5 starsReviewed on 1/14/2024
It was wonderful
- 5 out of 5 starsReviewed on 12/26/2023
Exellent
- 5 out of 5 starsReviewed on 12/25/2023
My primary care doctor is the best! Trust her with everything!
- 5 out of 5 starsReviewed on 12/25/2023
I was very pleased with Dr. Chartrand. Extremely friendly, explained things in a way that I understood, I didn't feel rushed in any way, and I felt comfortable enough to speak freely. I'm usually very particular about seeing my regular primary care, Dr. Teresa Whitley, but now I feel like I have 2 doctors, both dependable , trustworthy, that I could turn to.
- 5 out of 5 starsReviewed on 12/21/2023
Great god bless
- 5 out of 5 starsReviewed on 12/19/2023
My doctor was very interested and listened to everything that I said and gave me some new medicine to help me and made some appointments to look at my hernia to see what was going on. She said up a colonoscopy right away because it's been over 10 years since I've had one.
- 5 out of 5 starsReviewed on 12/17/2023
Dr. Chartrand was attentive to my health concerns and recommended imaging that I was due for. She made physician referrals for me. At the conclusion of the appointment, she asked if I had further questions or concerns. I did not at all feel rushed through the appointment. Dr. Chartrand is an asset to NorthBay.
- 5 out of 5 starsReviewed on 12/12/2023
Dr. Larissa Chartrand, my primary care physician, Dr. Jonathan Lopez, my oncologist and Dr. Mark my cardiologist are all top-notch doctors and people. I'm glad I'm in their hands.
- 5 out of 5 starsReviewed on 12/12/2023
I am very pleased with dr. Chartrand for actually taking the time to listen to me. I've had other doctors(not at northbay) who don't seem to listen to my concerns and it's discouraging but she made me feel heard and wanted to give me tools that could help me.
- 5 out of 5 starsReviewed on 12/11/2023
They squeezed me in for a same day appointment, so I knew there'd be a little wait. But I know from experience that Dr. Chartrand gives me her full attention and listens to all my input. I never feel rushed, which makes the wait worth it. I know she's giving every patient her full attention.
- 5 out of 5 starsReviewed on 12/7/2023
The Doctor was thorough, kind and helpful.
- 5 out of 5 starsReviewed on 12/5/2023
I always have a pleasant experience with all my doctors from Northbay Medical Centers. Thank You
- 5 out of 5 starsReviewed on 12/5/2023
I appreciated the fact that the doctor actually looked at my record and chart and even recalled who I was. That's why I have faith in her. The girls at the front desk were very helpful also with questions I had.
- 3 out of 5 starsReviewed on 12/4/2023
I liked it for being my first visit.
- 5 out of 5 starsReviewed on 11/13/2023
Dr. Chartrand, the medical student, and those at the registration desk were exceptional.
- 5 out of 5 starsReviewed on 11/12/2023
Dr. Chartrand is Awesome! She listens carefully and responds to my health concern and never belittles even my most simple questions or concerns.
- 5 out of 5 starsReviewed on 11/12/2023
Love her! She is so smart and spends time and listen to you.
- 5 out of 5 starsReviewed on 10/30/2023
The intern was wonderful as was Dr. Chartrand.
- 5 out of 5 starsReviewed on 10/24/2023
Dr. Chartrand is always polite, thoughtful and professional. She is a good listener and courteous to my concerns.
- 5 out of 5 starsReviewed on 10/16/2023
Dr Chartrand and her male Student were very attentive and as always she has the best beside manners ever. I had another PCP with NBay and she was crappy non involved and really did not seem to engage in my health concerns so I am glad you guys have Larissa she is Bomb!
- 5 out of 5 starsReviewed on 10/15/2023
Dr. and her student was very attentive. Making sure to check all my concerns.
- 5 out of 5 starsReviewed on 10/10/2023
Dr. Chartrand, was extremely courteous and polite to myself and my mother, she spoke to her in fluent Spanish which was a first for her, after our visit my mother was beyond happy, it's my hope Dr. Chartrand will remain my mother's primary care physician for the foreseeable future she really liked her.
- 5 out of 5 starsReviewed on 10/10/2023
Dr. Chartrand is knowledgeable; caring, helpful; and listens well - with great input as needed!
- 5 out of 5 starsReviewed on 10/8/2023
Everyone was very helpful and friendly . I felt very comfortable and they answered all my questions .
- 5 out of 5 starsReviewed on 10/3/2023
The medical staff, went above, and beyond I was very pleased with the extra attention and effort they put in to make sure I felt better, especially the doctor and her medical student, that was following or if they both were very very nice and very helpful.
- 5 out of 5 starsReviewed on 10/2/2023
Dr. Chartrand always gives me full attention and answers my questions. Everyone was very friendly and professional.
- 5 out of 5 starsReviewed on 10/1/2023
Dr. Chartrand is amazing. I love the fact that she mentors medical students.
- 5 out of 5 starsReviewed on 10/1/2023
The student (Caroline) was totally informed of my medical history and needs. And Dr Chartrand is a great doctor. I especially liked that they were enthusiastic about doing non drug solutions. I am just starting at Northbay, and I am very happy with my medical care with Dr Chartrand
- 5 out of 5 starsReviewed on 9/26/2023
My doctor is awesome she listens and cares about her patients she doesn't treat patients like they don't know what's going on with their bodies
- 5 out of 5 starsReviewed on 9/24/2023
I appreciated, liked and felt comfortable with the competence and kindness of all three women who took care of me in the exam room.
- 5 out of 5 starsReviewed on 9/24/2023
Great doctor who listens well and is concerned about my health.
- 5 out of 5 starsReviewed on 9/19/2023
I was nervous for my post-op appointment, never having met Dr Chartrand before, but she couldn't have been kinder and was very personable. She also was extremely thorough in her exam to make sure I was healing well. Thank you!
- 5 out of 5 starsReviewed on 9/4/2023
Dr Chartrand is thorough , very competent, friendly, knowledgeable , courteous.
- 5 out of 5 starsReviewed on 8/24/2023
Her philosophy, not treating me based on #'s.. she used an evidenced based approach but treated me like an individual. Most impressed !
- 5 out of 5 starsReviewed on 8/21/2023
Very nice
- 5 out of 5 starsReviewed on 8/20/2023
I love Dr Chartrand she is always available professional knowledgeable and kind. So glad I chose her as my PCP .
- 5 out of 5 starsReviewed on 8/10/2023
This was a nice first experience for me.
- 5 out of 5 starsReviewed on 7/30/2023
Dr. Chartrand is a breath of fresh air! I switched to her from family medicine and the care she provided was outstanding! All of my questions were answered and I did not feel rushed at all, she spent time and gave me lots of information about my health.
- 4 out of 5 starsReviewed on 7/25/2023
They treat me very courteously and understand my health problems.
- 3 out of 5 starsReviewed on 7/25/2023
Everything was fine.
- 5 out of 5 starsReviewed on 7/24/2023
I am a new patient. From start to finish, it was so nice to have a helpful staff. When l went for my first appointment, they had all my information. It was awesome. Dr. Chartrand was very understanding of my needs and showed concern. Very good first visit.
- 5 out of 5 starsReviewed on 7/18/2023
Dr. Chartrand is kind and an amazing listener. She has great compassion, coupled with knowledge and passion for what she does. She listens before speaking and then, based on my needs explains everything that she recommends for my care in a manner which I can understand. I'm VERY grateful to have found her!
- 5 out of 5 starsReviewed on 7/16/2023
She is the best
- 5 out of 5 starsReviewed on 7/11/2023
I felt at ease,comfortable,. My treatment resolve my pain in my right thigh muscles, and indigestion problems!
- 5 out of 5 starsReviewed on 7/9/2023
Dr Chartrand is an excellent provider. She took the time to listen to all my concerns and never made me feel like she had to rush to see the next patient. Excellent bedside manners and her medical assistant was very helpful in getting me set up in the room. Always happy to come and see them. She addressed all my concerns.
- 5 out of 5 starsReviewed on 6/27/2023
I thought the doctor did a great job as... being that she was filling in for Dr. Goals and Annie, the, the PA. She did, she was very knowledgeable and explained things in a very acceptable manner where it was easier to understand what she's talking about. So overall I think she did a great job. Thank you.
- 5 out of 5 starsReviewed on 6/25/2023
Very knowledgeable and kind!
- 5 out of 5 starsReviewed on 6/20/2023
My provider and all the medical staffing at this location are so sincere and caring to us patients. Great Staff.
- 2 out of 5 starsReviewed on 6/15/2023
Described my condition over the phone and physician asked me to administer a Covid test at home. I phoned back negative results. A prescription was provided to my local CVS and I was never able to speak to the Physician again.
- 5 out of 5 starsReviewed on 6/11/2023
Pcp Dr. Chartrand has always listened to me carefully. She orders the best help possible for me. What more
- 5 out of 5 starsReviewed on 6/6/2023
professional, caring, good listener, empathetic
- 5 out of 5 starsReviewed on 6/5/2023
Dr. Listen's to my concerns, answers all my questions and then sets a cate plan and when to follow-up with her.
- 5 out of 5 starsReviewed on 5/30/2023
I am a new patient of Dr. Chartrand. My husband and I, are very pleased with her and hope we have her for a very long time! She is wonderful to us!
- 5 out of 5 starsReviewed on 5/30/2023
Dr Chartrand is a wonderful Dr. She spent a lot of time with me, and was so caring. I really do like her and I have faith that she's going to find out what is going on with me.
- 5 out of 5 starsReviewed on 5/21/2023
Everything was very good. I am very happy with the service.
- 5 out of 5 starsReviewed on 5/9/2023
My doctor is very knowledge about my health problems I'm very greatful to have her for my doctor god bless. Thank all .
- 5 out of 5 starsReviewed on 5/8/2023
Thank you so very much Keep up the good work and your student in training did a great job Loved my doctor she was great too
- 5 out of 5 starsReviewed on 5/7/2023
Just the thought of trying to find a knowledgeable caring doctor when we relocated to this area was unnerving. What a gem Dr. Chartrand is, I feel very fortunate to be under her care.
- 5 out of 5 starsReviewed on 5/2/2023
Dr Larissa Chartrand is a excellent doctor
- 5 out of 5 starsReviewed on 4/27/2023
Dr. Chartrand , her assistant were amazing. They definitely cared about my needs.
- 5 out of 5 starsReviewed on 4/24/2023
Good afternoon. Because the doctor treated me in my Spanish language. I'm sorry. I'm very glad to have gone with her. Thank you.
- 5 out of 5 starsReviewed on 4/23/2023
First appt. Available was 6-8 weeks out, but I am in good health and was not in a hurry. Appt. Day was on time and very efficient. I was nervous so heart rate was kind of high when student checked me (not her fault, she was excellent), but had an immediate sense of calm when Dr. Chartrand came into the room. Dr. Chartrand has a very calming energy, makes sure you're comfortable, explains things in terms and at a speed that made sure I understood and can make educated decisions in my health care. Bonus, Dr. Chartrand even warmed her hands and stethoscope prior to starting to check heart, lungs, etc.
- 1 out of 5 starsReviewed on 4/20/2023
The provider seemed to have decided on a diagnosis prior to hearing my symptoms. She prescribed a nasal spray after being told the infection was bronchial. It was a waste of time.
- 5 out of 5 starsReviewed on 4/20/2023
My experiences have been great and my concerns were heard, understood and taken seriously. I love that about my doctor. The staff and everyone are very communicative and have friendly attitudes. I feel safe and comfortable with my experiences
- 5 out of 5 starsReviewed on 4/18/2023
Excellent, caring provider and staff. Previously misdiagnosed health issue was diagnosed correctly along with referral to specialist. Highly respect, trust, and recommend Dr. Chartrand and staff.
- 5 out of 5 starsReviewed on 4/18/2023
Everyone was great!! They got me in the same day and everyone was so nice and the Doctor was Great !
- 5 out of 5 starsReviewed on 4/18/2023
The Health care provider listened to my questions and concerns , and attended to my current health care needs.
- 4 out of 5 starsReviewed on 4/18/2023
Everything was perfect, everything was 10. Sorry, my phone was dialing 1 and 0 and 2 by itself. So everything is 10. I was pleased, and I was helped with everything. I'm happy with the doctor. So with everybody. The nurses, the doctors, with everybody. Thank you. ... I'm extremely happy that the doctor spent time with me. The nurses spent perfect time and everything was on time and thank you. Thank you for everything. Bye bye.
- 3 out of 5 starsReviewed on 4/18/2023
Everything is perfect. No problem.
- 5 out of 5 starsReviewed on 4/17/2023
I really like how the provider was concerned about my health .
- 4 out of 5 starsReviewed on 4/16/2023
This was an appointment to establish care. I have no care history with her so I don't have much information which to base opinions or recommendations.
- 5 out of 5 starsReviewed on 4/16/2023
She answered all my questions and recommended right specialist.
- 5 out of 5 starsReviewed on 4/11/2023
I had an early appointment and the mornings aren't for everyone-but the front desk staff was helpful and informative. The medical assistant, student and provider I saw were 10/10 stellar. I felt safe, heard and well informed throughout my appointment.
- 5 out of 5 starsReviewed on 4/11/2023
Love this Doctor
- 5 out of 5 starsReviewed on 4/11/2023
Dr. Larissa Chartrand is an amazing physician and I trust her with my health, and overall physical and mental wellbeing.
- 5 out of 5 starsReviewed on 4/9/2023
I felt comfortable discussing my issues...
- 5 out of 5 starsReviewed on 4/3/2023
Thank you for seeing me in a timely manner and being reassuring during the visit.
- 5 out of 5 starsReviewed on 4/2/2023
Appreciate being seen earlier than when I could get in to my regular provider. Also, that the MA asked permission for the med student to attend the appointment!
- 5 out of 5 starsReviewed on 3/27/2023
I really enjoyed the medical students as well as my doctor.
- 5 out of 5 starsReviewed on 3/26/2023
Great first experience with Dr. Chartrand!
- 5 out of 5 starsReviewed on 3/26/2023
I was glad I re-established with Dr. Larissa Chartrand