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Guild Volunteers make a difference in the community by donating their time and efforts in a compassionate, caring environment here at NorthBay. To become a member of our league of Volunteers, please ensure that you have completed all of the following steps:

1) Minimum Requirements to Volunteer

Volunteers must be at least 18 years of age and commit to the following:

  • A minimum of one (1) shift per week, AND
  • At least 100 hours per year from the date the Volunteer starts his or her service.


Volunteers must pass a criminal background check.

Volunteers must attend a mandatory orientation prior to beginning service. Dates and times for upcoming orientations can be found here.

Volunteers must be able to speak and read English sufficiently enough to fulfill their assignment.

Physical Requirements for every position:

  • Must be able to walk with a normal gait.
  • Must be able to stand unassisted for at least ten (10) minutes, unless reasonable accommodations can be made.
  • Must be able to bend and lift objects up to five (5) pounds and return to a standing position with, or without, the use of assistance of a stationary object (i.e. desk, table, etc.).
  • Ability to move quickly throughout the hospital.
  • Physical stamina and ability to push wheelchairs.

2) Select a Service Area

Guild Volunteers serve in a wide range of services areas both inside and outside of the Hospital. Find your perfect niche by taking a look at some of the opportunities available to our volunteers.


3) Fill Out an Application

Please follow this link to fill out an online application.


4) Interview Process

After submitting an application, the applicant will be contacted by a Guild member for an interview over the phone. The objective of the interview is to get general information about the applicant. Interviews usually cover the applicant's prior volunteer experience, reasons why the applicant is interested in volunteering for the Guild, and availability in the applicant's desired service areas. The interview is also an opportunity for applicants to ask any additional questions they may have.

5) Clearing Checks

After the interview, applicants will be asked to submit a background check through Verified Volunteers. The form can be found here -- https://app.verifiedvolunteers.com. You will be asked to create an account and log in through the volunteers portal. Select "Get Verified" and enter GOOD DEED code qxnt1ko. Fill out the four steps, enter a credit card number for the $25 fee, and click COMPLETE. Applicants can authorize other agencies to access it if the participant volunteers in other places. Once Volunteer Services has received the completed background check, and conferred with the applicant's personal references, if the applicant has satisfactorily met all the requirements, the applicant will be invited to an Orientation.


6) Medical Clearance
You will need to provide documentation of two TB tests within 12 months - one within the past 30 days - and proof of titers for Rubella, Rubeola, Mumps and Varicella, or proof of two MMR vaccinations and two varicella vaccinations. You will also need to provide verification of flu shot or signed declination of flu shot.


7) Orientation

Orientations are held approximately once a month. At the Orientation, you will receive information regarding your responsibility as a Volunteer, NorthBay's policies regarding Volunteers, and important safety information.

Orientations typically take two hours from start to finish, and are held at NorthBay Healthcare Foundation's offices at the Green Valley Administration Center, 4500 Business Center Drive, Fairfield. For 2015 orientation dates, contact Volunteer Services at (707) 646-3137.

8) Begin Service

Volunteering may begin once all of the following have been completed:

  • Attend an Orientation
  • Background check cleared
  • Reference check cleared
  • Background check
  • Issued a badge by Human Resources.