Two paper doll cutouts for mayo

NorthBay Healthcare & Mayo Clinic Working Together


Gary Passama, president and CEO of NorthBay Healthcare (left) holds up a special edition of NorthBay's employee newsletter with the Mayo Clinic Care Network's Dr. Keith Cannon.NorthBay Healthcare is the newest member of the Mayo Clinic Care Network.

NorthBay Healthcare is the first Northern California health care organization to be selected for membership, giving local patients and their families access to the latest Mayo Clinic knowledge.

The goal of NorthBay Healthcare and world-renowned Mayo Clinic is to help patients get answers to complex medical questions - and peace of mind - while staying close to home.

"Long admiring the Mayo Clinic from afar, it struck me how much we share a vision of why we exist and how we do what we do," said Gary J. Passama, president and CEO of NorthBay Healthcare. "We want our friends, families and neighbors in Solano County to live longer, happier, healthier lives through access to the highest-level of medical knowledge and expertise. Collaborating with others to provide the best care possible for patients is part of Mayo Clinic's culture and part of ours."

"We are pleased to welcome NorthBay to the Mayo Clinic Care Network," said Keith Cannon, M.D., medical director, Southwest region. "Over the past year, we've taken time to get well-acquainted, and NorthBay's commitment to meeting patients' needs and serving the community resonates with Mayo's deeply held values. We look forward to working together."

He added, "When we look for potential members, we're looking for patient-centered, data-driven hospitals. We're looking for organizations that share our values - specifically, that the needs of the patient come first."

In addition, Dr. Cannon explained, "It gets back to the patient-centered philosophy of an organization. We look for strong leadership, a commitment to the community."

As a member of the care network, NorthBay Healthcare will work closely with Mayo to share medical knowledge and clinical expertise. Local physicians will have access to network services including:

  • eConsults that allow NorthBay Healthcare physicians to connect electronically and directly with Mayo specialists for more input on a patient's care.
  • AskMayoExpert, a database for reference at the point of care to offer the latest Mayo-vetted information on the management, care and treatment of a variety of medical conditions.
  • Health care consulting that enables NorthBay to learn more about Mayo's clinical, operational and business models, including how they are designed and implemented.
  • eTumor Board conferences that invite NorthBay physicians to present and discuss complex cancer cases with a multidisciplinary panel of Mayo specialists and other network members.


NorthBay Healthcare can access Mayo's extensive library of patient education materials and watch archived Mayo Clinic grand rounds presentations that feature Mayo Clinic physicians and scientists.

NorthBay Healthcare and other members undergo a rigorous evaluation before joining the Mayo Clinic Care Network. The members remain independent but share Mayo's commitment to working together to improve the quality and delivery of health care.

"Earning membership in the network is validation of the exceptional care our physicians and staff provide to our patients every day," Passama said. "This is now available at no cost to our patients. It is an investment we have made to improve care for a wide variety of medical conditions."

He added, "Let me emphasize that this is not a merger or an acquisition. It is not an affiliation that imperils the independence of NorthBay Healthcare. We retain our identity through this relationship, and in keeping with our history, we fiercely protect our autonomy and individualism."

Launched in 2011, the care network has more than 35 member organizations in the United States, Mexico, Puerto Rico and Singapore. Only one other California health system, Palomar Health in the San Diego area, is a member of the network.

We have answered the most frequently asked questions on our website at http://www.northbay.org/mayo/faq.cfm, but if a patient or community member has more questions, please call (707) 646-5500 7:30 a.m. to 8 p.m. Monday through Friday, 9 a.m. to 8 p.m. Saturday and Sunday.

Image of the packed room where the collaboration between NorthBay Healthcare and Mayo Clinic was announced.