Recent News


Another DAISY Winner Blooms

Posted: September 12, 2019

A VacaValley Hospital ICU nurse who helped calm a very ill young woman and reassure her family in the process is NorthBay Healthcare’s newest DAISY award recipient.

Christine Aye, R.N., was honored at the August Shared Governance Congress at Green Valley Administration Center on Aug. 28. She joins 13 other NorthBay nurses in receiving the recognition since the program was launched in 2016. Christine joined NorthBay in January of this year, coming here from David Grant Medical Center.

Other nominees for this quarter were Arold Nelson, R.N., NorthBay ICU; Jaspreet Kaur, R.N., and Jim Zhu, R.N., both from Units 1600/1700.

The award was announced by Jennifer Tudor, Magnet Program manager, and DAISY award coordinator.

Christine was nominated by Monica Giles, a unit clerk in NorthBay Medical Center’s Unit 1800, and the mother of the young patient. Her daughter, Katie, had been admitted through the ED for diabetic ketoacidosis. Upon her transfer to the ICU, the family met Christine, who would be Katie’s night shift nurse for the next three days.

“My daughter was diagnosed with Type I diabetes here at NorthBay in 1995,” Monica wrote in her nomination form. “In that time, she has done well managing her diabetes with only one other hospitalization. We immediately knew that Christine was very friendly, knowledgeable and able to explain everything we needed to know in a way we were able to understand. Katie was very sick and understandably not in the best of moods. She needed frequent finger sticks to check her blood sugar. Christine tried her best to remove the routine monotony of a simple blood test by making a game out of the numbers, ‘The Price is Right.’ We would keep track of the tally and the winner would be announced at the end of the day. Initially Katie wasn’t enthusiastic about the game and didn’t want to participate. However, with persistence and a positive, cheerful attitude from Christine, Katie came around and participated. She chose the ‘right price’ on her first guess, which made for a good laugh.

“The continuity we had with Christine made us feel relaxed and assured, knowing Katie was getting good care. As a mother, I was very comfortable leaving her in the evening, knowing Christine was her nurse. One thing that sets her apart from other nurses was her ability to include the whole family in the way that she cares for her patients. She is a very relatable human being. She is not just a nurse with a task list checking things off. She takes time to go above and beyond what is expected of her. Our experience from the ED to ICU to 2 West to discharge was phenomenal. The care from the physicians, nurses, co-workers, friends and family made a difficult situation quite a pleasurable experience. Working in the hospital myself, I don’t often see health care from the patient’s perspective, so our experience was excellent and makes me proud to be part of NorthBay Healthcare.”

DAISY is an acronym for Diseases Attacking the Immune System. The award is part of the DAISY Foundation’s program to recognize the super-human efforts nurses perform every day. In addition to receiving a DAISY pin, Christine received a sculpture called “A Healer’s Touch,” hand-carved by artists of the Shona Tribe in Africa. More information is available at http:/DAISYfoundation.org. Forms to nominate a NorthBay nurse can be found online at NorthBay.org/DAISY.