DAISY Winner Helped a Fellow Nurse

Posted: February 12, 2021

A fellow nurse, very ill and fearing for her life and her recovery, was so grateful for the compassionate care received from Carmelita Fernandez, R.N. on 2 North, that the patient nominated her for a DAISY award.

“I was admitted into the hospital during COVID times when no visitors were allowed,” the patient explained. “This can be a very lonely and frustrating time for patients, especially while they are sick and cannot think straight. Carmelita was my NOC shift nurse for a couple nights during my first weeks’ stay and then three nights in a row on my second weeks’ stay. She was visibly busy with patients though I know not of what the others were diagnosed with or what their specific needs were.”

The patient noted that Carmelita took time to listen and to be an advocate when the patient was feeling the worst.  

“I didn’t think I was going to go home; that I was going to die here in this bed. It was the worst feeling I have ever experienced and I was the sickest I have ever been in my life. She was there....for my sporadic crying episodes of fear and pain to having difficulty coping and trying to sleep in a hospital. I am a nurse myself and the care that Carmelita provided me was humbling. She made me feel comfortable with her in a time where I had no one. This is what a nurse does. We advocate for our patients. We go the extra mile when we see our patients struggling, whether it be with pain or with frustrations or with fear.

“So, thank you Carmelita. I felt safe with you and this is not an easy task for another nurse to give up her power to another, especially in a time of need. I feel lucky to have had you as my nurse. I don’t know if I would have made it those nights without you. You are outstanding. You are compassionate. You are an amazing nurse, but also most importantly, you are a kind, humble and caring human being. I feel I needed both during my time at NorthBay. So, thank you, from the bottom of my heart.”

The not-for-profit DAISY Foundation is based in Glen Ellen, and was established by family members in memory of J. Patrick Barnes. Patrick died at the age of 33 in late 1999 from complications from an auto-immune disease. The care Patrick and his family received from nurses while he was ill inspired this unique means of thanking nurses for making a profound difference in the lives of their patients and patient families.

Nominations are reviewed by NorthBay’s DAISY Selection Committee, and awards are presented on a quarterly basis, according to Jen Tudor, DAISY program coordinator.

Carmelita was the first nurse to be honored in 2021, and joins a cohort of 27 others.


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