Becoming a new patient at any health care organization can be a daunting task.
First you have to find the right doctor, figure out how to make an appointment, figure out where to go for that appointment, fill out
forms on your current health and medical history, get a release of medical information, and get a handle on what specialists, programs and services your new heath care system has to offer.
Well, for new NorthBay Healthcare patients, that process just got a little easier.
New NorthBay patients now have a page on NorthBay’s website that links them to all the information and resources they need to navigate the process. The “New Patient Resources” page can be found under the “Patients & Visitors” link located on NorthBay.org. Visitors who click that link will get a drop down menu and then simply click on “Open Enrollment” and then “New Patient Resources.”
The page includes a 7-step menu to take care of everything from choosing a doctor to transferring their medical records.
“I think it’s a valuable page for people who are new to NorthBay and it is designed to answer the most common questions patients have when they come from another health care organization,” said Kelly Rhoads-Poston, senior Business Development liaison. “It provides information on those first steps, as well as additional resources like being able to print out new patient forms and have them filled out and ready before their first-patient visit. It’s just designed to help them easily become a part of NorthBay.”
Kelly noted that an instructive video on the process is also being created and will be added to the site in the future.
In addition to helping new patients choose a doctor, make an appointment, fill out forms and transfer their health records, the site also includes a link to the NorthBay patient portal page with instructions on how to sign up; includes information on specialists and a link to our Mayo Clinic Care Network page; and information on Urgent Care services.
To view the page, visit https://www.northbay.org/patients-visitors/new-patients.cfm
