DAISY Winner Honored for Years of Care

Posted: March 26, 2021

A NorthBay Healthcare coworker who has appreciated the professional and compassionate care displayed for decades by Pat Carter, inpatient case manager at VacaValley Hospital, nominated her for a DAISY award that was presented on March 12. Pat was nominated not only for the compassionate care she shows patients, but for the care the nominator received while under her care, as well.

“I have appreciated the cumulative impact for more than 30 years by one of NorthBay’s OUTSTANDING nurses,” the nominator wrote. “When I started working at NorthBay in early 1988, VacaValley Hospital was 6 months young. One of the first nurses I worked with and who welcomed me to the area was Pat Carter. Her smile, compassion, patient-centered care, respect, and true nursing spirit continues to shine 30 years later.”

Through the years, Pat has worked in several departments but has always been a Case Manager, the nominator explained.Pat Carter is honored with her DAISY award during a surprise presentation at NorthBay VacaValley Hospital.

“Over this tenure, I have intersected with Pat as part of the patient care team. She takes time with her patients and in the most challenging situations gives attention to detail and communication.”

The nominator came under Pat’s care in 1996.

“She brings to the work environment and patient care a positive emotion and compassion that no matter what, we are all in this together and no one is alone. She does this all with a humble and graceful spirit.”

Pat was also singled out for a mask-making project she undertook at the outset of the COVID-19 pandemic.

“She made hundreds of masks during early COVID days, sharing her commitment that any physician or staff who needed a mask would get one through the team efforts.”

The DAISY award is not just an “incident” by a nurse, the nominator said. “It is the full scope reflection of consistency over time to excellent delivery of compassion, care, connection, and competence by a nurse. Pat Carter represents the criteria for the DAISY Award.”

The not-for-profit DAISY Foundation is based in Glen Ellen, and was established by family members in memory of J. Patrick Barnes. Patrick died at the age of 33 in late 1999 from complications from an auto-immune disease. The care Patrick and his family received from nurses while he was ill inspired this unique means of thanking nurses for making a profound difference in the lives of their patients and patient families.

Nominations are reviewed by NorthBay’s DAISY Selection Committee, and awards are presented on a quarterly basis, according to Jen Tudor, DAISY program coordinator. Pat is the second nurse to be honored in 2021.


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