Patients and Visitor Resources
Are you a new patient at Northbay Health?
Visitor Information and Patient Guide
Visiting a patient in one of our hospitals? Find out what you need to know in our Visitor Policy.
Also check out our Patient and Visitor Guide for the services and amenities we have to make your stay at any of our hospitals as comfortable as possible.
Commonly Used Resources
Online Bill Payment
Use our convenient online bill payment tool.
Location Directory
Get phone numbers and directions to our hospitals, primary care and urgent care locations.
Accepted Health Plans
Learn about the wide array of health plans accepted by Northbay Health and how to select the plan best for you.
Billing Information
Information to help you understand your medical bills and who to contact with your questions.
Medical Records
How to get access to your medical records at Northbay Health
Help Paying your Bill
Learn about the financial assistance programs available from Northbay Health
- Gift Shops
Contact information and directions to the gift shops located in both of our hospitals. - Admissions
Tips and information to make your stay in our hospitals the best experience possible. - MyNorthbayDoc
Your online connection to your Northbay doctors, health records, lab test reports, hospital stay summaries and more. - Forms & Documents
Collection of helpful forms and documents for your convenience. - DAISY Award
The DAISY Award is an international program that rewards and celebrates the extraordinary clinical skill and compassionate care given by nurses everyday. - Comments or Concerns
Share your thoughts regarding your care, or the care of a loved one, with us through multiple channels. - Patient Privacy Policy
How medical information about you may be used, disclosed, and how you can get access to this information. - Price Transparency
Use our Cost Estimator tool to get an idea of your out-of-pocket expenses. - Rights for Individuals In Mental Health Facilities
This resource helps you understand your rights while receiving care in a mental health facility and how to reach an advocate if you need support. - Photography Policy
This policy spells out rules and regulations for staff, patients, visitors and volunteers when photography and/or recordings are involved at Northbay Health’s facilities.



