SMS Terms & Conditions
MyChart and Hyperspace
When you sign up for text messages from Northbay Health, you are signing up to receive text messages related to your relationship with Northbay Health and its affiliates, including updates related to your visits, Northbay Health MyChart account, one-time passcode, billing notifications, prescription reminders, and care management.
You can opt-out of SMS messages by texting STOP to the short code. Your opt-out request will generate one final confirmation message that you have been unsubscribed. You will no longer receive SMS messages from the short code you opted out from. If you want to re-enroll, you may sign up again using Northbay Health MyChart or text HELP to the short code for instructions.
If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at mychartsupport@northbay.org.
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary.
You can read our Privacy Policy and contact us at mychartsupport@northbay.org.
