MyNorthBayDoc | Patient Portal | NorthBay Healthcare

MyNorthBayDoc: Your Patient Portal

Message Your Doctor

Easy Appointments

Refills Simplified

Stay connected with your doctors and access your medical records, anytime, anywhere from any device.

Schedule appointments online with your primary care provider
Message your care team
Request medication refills
View lab and most test results
Access your health records securely

A healthier you awaits with MyNorthBayDoc.

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Create Your Account

You may also call (707) 646-5500 to register, register at an upcoming appointment or download the enrollment form and take it to your doctors office.

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Video Visits. Request a video visit with your primary or specialty care doctor

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Need technical assistance or have questions?

Technical Support for the Patient Portal

Frequently Asked Questions for the Patient Portal

Download the HealtheLife mobile app and get quick access to MyNorthBayDoc. Available for iOS & Android.

Download from App Store

Download from Google Play

Insurance	Medical Group	Hospitals	Surgery
Aetna HMO **
Aetna: PPO, EPO, POS
Anthem Blue Cross HMO (specialty referral only) **
Anthem Blue Cross PPO, EPO, POS, PPO/EPO
Anthem MediBlue Access (PPO) Medicare Advantage
Anthem MediBlue Dual Access (PPO D-SNP)(Medicare/Medi-Cal)
Anthem Medical Local Preferred Provider Organization (LPPO). (Out-of-state Blue Cross/Blue Shield Medicare Advantage PPO)
Anthem Medicare Preferred PPO Plan
Blue Cross Blue Shield PPO
Blue Shield HMO: Access+, Individual Family Plan, Local Access+, Providence Option Plus, SaveNet **
Blue Shield, Standard PPO, POS
Brand New Day (HMO) Medicare Advantage Plans: Classic Care III (HMO), Dual Access (HMO DSNP), Embrace Care (HMO CSNP), Embrace Choice (HMO CSNP), (specialty referral only) **
CalPERS: PERS Platinum (PPO) and PERS Gold (PPO)
CHAMPVA
Cigna HMO, PPO, POS
Compass Rose Plan
*New* Covered California: Anthem Blue Cross PPO
*New* Covered California: Blue Shield HMO **
*New* Covered California: Blue Shield PPO
Covered California: Western Health Advantage
FEHB: Blue Cross Blue Shield PPO
First Health/Coventry PPO, EP
GEHA PPO Plans
Health Net HMO: Blue & Gold, SmartCare - CalPERS, WholeCare **
Health Net PPO, POS
Health Smart EPO
Health Smart POS
Health Smart PPO
Mail Handlers Benefit Trust PPO, POS
Medi-Cal
Medicare
Medicare Supplemental Plans A-N (i.e. AARP, Mutual of Omaha, etc)
MultiPlan/Private Healthcare Systems (PHCS) PPO, POS
Partnership HealthPlan of CA (Currently not accepting new patients for Primary Care)
Private Healthcare Systems PPO, POS
Three Rivers Provider Network PPO
TRICARE (includes TRICARE for Life)
UnitedHealthcare AARP Medicare Advantage Choice (PPO)
UnitedHealthcare Employer Retiree Medicare Advantage Plan PPO
UnitedHealthcare HMO: Signature Value, Signature Value Focus **
UnitedHealthcare Medicare Advantage Assure (HMO)
UnitedHealthcare PPO, EPO, POS
UnitedHealthcare, AARP MedicareComplete, SecureHorizons (HMO)
Western Health Advantage
Western Health Advantage MyCare & MyCare Plus