Visitor Restrictions:

Help us protect patients, staff and you

We are currently prohibiting visitors in our facilities until further notice. This is crucial to ensure that the health of patients, staff and visitors are protected as we work to reduce the spread of COVID-19 in our community.

To protect you, our patients and our health care workers, all patients and visitors are now required to wear a face covering when entering any of our facilities. Visitors will be screened upon entry. If a visitor has a fever or symptoms of COVID-19, they will not be admitted. No visitors are allowed in any circumstance for COVID-19 patients, for the safety of all involved.

Our Hospitals

For NorthBay Medical Center and NorthBay VacaValley Hospital, limited visitation may be authorized on a case-by-case basis if you are:

  • The support person of a laboring mother;
  • The parent or guardian of a patient under 18 years of age;
  • The designated support person for a NICU patient (up to two at one time);
  • The support person for a patient with physical, intellectual, and/or developmental disabilities and patients with cognitive impairments;
  • The support person for a patient with a prolonged hospitalization (two may be designated, but only one may visit at a time); or
  • Visiting a patient at end-of-life.

You are encouraged to call or video chat with patients.

Our Clinics and Outpatient Facilities

We are limiting visitors in our medical offices, including reception areas. Only patients who are children, or those unable to make medical decisions or care for themselves, may have someone accompany them inside the medical office buildings. We appreciate your support as it’s important to protect the health of staff and other patients.

Thank you for your cooperation.

  • Location directory
    Phone numbers and directions to our hospitals, centers for primary care, and all other services here.
  • Gift Shops
    Contact information and directions to the gift shops located in both of our hospitals.
  • Admissions
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    Learn about the wide array of health plans accepted by NorthBay Healthcare and how to select the plan best for you.
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  • Forms & Documents
    Collection of helpful forms and documents for your convenience.
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    Share your thoughts regarding your care, or the care of a loved one, with us through multiple channels.
  • Patient Privacy Policy
    How medical information about you may be used, disclosed, and how you can get access to this information.
  • Photography Policy - This policy spells out rules and regulations for staff, patients, visitors and volunteers when photography and/or recordings are involved at NorthBay Healthcare’s facilities.