Help us protect patients, staff and you

The country continues to see COVID variants enter the US, affecting hospital admissions and potential exposure. NorthBay Healthcare adjusts our visitation policy in step with the California Department of Public Health, keeping the best interests of our patients and our healthcare team.

You are able to have one visitor (the same person; no rotations) from 9 a.m. to 6 p.m. daily for the duration of your stay. Please share your decision on who you have designated to visit and plan virtual visits with other family or friends.

Outside of normal visiting hours, in-person visits are allowed for a parent or legal guardian of a pediatric patient, a support person for a laboring patient or a patient with a disability, and a visitor for an end of life patient (with restrictions for COVID end of life).

Pediatric /NICU

  • NICU are allowed two designated support persons at the same time

Labor & Delivery Mother Baby

  • One support person and visitor is allowed for a patient in labor or just delivered
  • A doula may also be present during labor and delivery

Patients at End-of-Life

  • End-of-life patients may have two visitors present
  • COVID end-of-life patients may have one visitor present

Patients with Physical/Intellectual/Developmental Disabilities and/or Cognitive Impairments

  • One support person is welcomed for these non-COVID and COVID patients

When an in-person visit is necessary, the following restrictions will apply:

  • Request for Proof
    • Proof of vaccination or current negative COVID test is required.
      • Without vaccination or testing documentation, we require N95 mask to be worn*.
      • With proof, a surgical mask is required to be worn.

*Proof of vaccination or negative Covid-19 test may not be required for support persons of critical and/or end-of-life patients.


  • Mask
    • Everyone is required to wear an N95 or surgical mask, based on requirements.
  • Screenings
    • All visitors are screened.

Privacy Issues

Due to patient privacy regulations, our staff cannot release  information about your condition to your family or friends without your permission. When you are admitted, a staff member will write your personal access code on a blue card for you. Share this access code with those you wish to receive information about your condition while you are in the hospital.

Learn about connecting virtually.spacerTwo people and a nurse smiling and talking