Virtual Care Options | Telehealth

NorthBay and Partnership HealthPlan Reach Deal!

Virtual options to help your family stay healthy and safe.

Green vector icon of two dialog bubbles overlapping. The front bubble has the NorthBay overlapping hearts.

Message Your Doctor

Message your doctor, request an appointment, get lab results and prescription refills.

Green vector icon of a human figure with a question mark next to it within a smaller box representing a video screen.

Request a Video Visit

Request a visit with your primary or specialty care doctor.

Balancing safety & convenience

Now you can get a diagnosis and treatment from our team of providers right from your tablet, smart phone or computer, from virtually any location.

Less time in a waiting room

No driving to receive care

Safe & secure way to receive care

Video access to your providers

Works with your schedule

Safe, no-contact experience

Insurance	Medical Group	Hospitals	Surgery
Aetna HMO **
Aetna: PPO, EPO, POS
Anthem Blue Cross HMO **
Anthem Blue Cross PPO, EPO, POS, PPO/EPO
Anthem MediBlue Access (PPO) Medicare Advantage
Anthem MediBlue Dual Access (PPO D-SNP)(Medicare/Medi-Cal)
Anthem Medical Local Preferred Provider Organization (LPPO). (Out-of-state Blue Cross/Blue Shield Medicare Advantage PPO)
Anthem Medicare Preferred PPO Plan
Blue Cross Blue Shield PPO
Blue Shield HMO: Access+, Local Access+, Providence Option Plus, SaveNet **
*New* Blue Shield, Standard PPO, POS, Tandem PPO
Brand New Day Medicare Advantage Plan (specialty referral only)
*New* CalPERS: Anthem Blue Cross Traditional HMO **
CalPERS: PERS Platinum (PPO) and PERS Gold (PPO)
CHAMPVA
Cigna HMO, PPO, POS
Compass Rose Plan
*New* Covered California: Anthem Blue Cross PPO
*New* Covered California: Blue Shield HMO **
Covered California: Western Health Advantage
FEHB: Blue Cross Blue Shield PPO
First Health/Coventry PPO, EP
GEHA PPO Plans
Health Net HMO: Blue & Gold, SmartCare - CalPERS, WholeCare **
Health Net PPO, POS
Health Smart EPO
Health Smart POS
Health Smart PPO
Mail Handlers Benefit Trust PPO, POS
Medi-Cal
Medicare
Medicare Supplemental Plans A-N (i.e. AARP, Mutual of Omaha, etc)
MultiPlan/Private Healthcare Systems (PHCS) PPO, POS
Partnership HealthPlan of CA (Currently not accepting new patients for Primary Care)
Private Healthcare Systems PPO, POS
Three Rivers Provider Network PPO
TRICARE (includes TRICARE for Life)
UnitedHealthcare AARP Medicare Advantage Choice (PPO)
*New* UnitedHealthcare AARP Medicare Advantage Focus (HMO-POS)
UnitedHealthcare Employer Retiree Medicare Advantage Plan PPO
UnitedHealthcare HMO: Signature Value, Signature Value Focus **
UnitedHealthcare Medicare Advantage Assure (HMO)
UnitedHealthcare PPO, EPO, POS
UnitedHealthcare, AARP MedicareComplete, SecureHorizons (HMO)
Western Health Advantage
Western Health Advantage MyCare & MyCare Plus

** Hill Physicians Medical Group plans. Hill Physicians Medical Group and NorthBay Medical Group joined forces effective October 2021 to offer more choices for patients.

If your plan is not listed, please feel free to check directly with our health plan specialist, Kelly Rhoads-Poston at (707) 646-3280 or AskKelly@NorthBay.org or your health plan administrator to see if NorthBay Healthcare is included in your plan's network.