Virtual options to help your family stay healthy and safe.

Message Your Doctor

Blue vector icon of two dialog bubbles overlapping. The front bubble has the NorthBay overlapping hearts.

Message your doctor, request an appointment, get lab results and prescription refills.

Request a Video Visit

Blue vector icon of a human figure with a question mark next to it within a smaller box representing a video screen.

Request a visit with your primary or specialty care doctor.

Balancing safety & convenience

Now you can get a diagnosis and treatment from our team of providers right from your tablet, smart phone or computer, from virtually any location.

Less time in a waiting room

No driving to receive care

Safe & secure way to receive care

Video access to your providers

Works with your schedule

Safe, no-contact experience

Insurance	Medical Group	Hospitals	Surgery
Aetna HMO
Aetna: PPO, EPO, POS
Anthem Blue Cross HMO
Anthem Blue Cross PPO, EPO, POS, PPO/EPO
Anthem Blue Cross University of California Care PPO
Anthem Blue Cross: University of California Health Savings Plan
Anthem MediBlue Access (PPO) Medicare Advantage
Anthem MediBlue Dual Access (PPO D-SNP)(Medicare/Medi-Cal)
Anthem Medical Local Preferred Provider Organization (LPPO). (Out-of-state Blue Cross/Blue Shield Medicare Advantage PPO)
Anthem Medicare Preferred PPO Plan
Blue Cross Blue Shield PPO
Blue Shield, Standard PPO, POS [Excludes: Individual Family Plan]
CalPERS: PERSCare (PPO), PERS Choice (PPO), PERS Select (PPO)
CHAMPVA
Cigna PPO, HMO, POS
Compass Rose Plan
Covered California: Western Health Advantage
Department of Corrections: Health Net
FEHB: Blue Cross Blue Shield PPO
First Health/Coventry PPO, EP
GEHA PPO Plans
Health Net PPO, POS, HMO
Health Smart EPO
Health Smart POS
Health Smart PPO
Mail Handlers Benefit Trust PPO, POS
Medi-Cal
Medicare
Medicare Supplemental Plans A-N (i.e. AARP, Mutual of Omaha, etc)
MultiPlan/Private Healthcare Systems (PHCS) PPO, POS
Partnership HealthPlan of CA (Currently not accepting new patients for Primary Care)
Private Healthcare Systems PPO, POS
Three Rivers Provider Network PPO
TRICARE (includes TRICARE for Life)
UnitedHealthcare AARP Medicare Advantage Choice (PPO)
UnitedHealthcare Employer Retiree Medicare Advantage Plan PPO
UnitedHealthcare HMO
UnitedHealthcare Medicare Advantage Assure (HMO)
UnitedHealthcare PPO, EPO, POS
UnitedHealthcare, AARP MedicareComplete, SecureHorizons (HMO)
University of California Care PPO: Anthem Blue Cross
University of California Health Savings Plan: Anthem Blue Cross
Western Health Advantage
Western Health Advantage MyCare & MyCare Plus

If your plan is not listed, please feel free to check directly with our health plan specialist, Kelly Rhoads-Poston at (707) 301-4071 or AskKelly@NorthBay.org or your health plan administrator to see if NorthBay Healthcare is included in your plan's network.

Virtual Care Options

Virtual Care Options

Virtual options to help your family stay healthy and safe.